Privacy Policy

Last Updated: January 2026

At ct77, protecting the privacy and personal information of our players is a fundamental commitment. This Privacy Policy explains in plain terms what data we collect when you use our platform, how we use that data, who we may share it with, and the choices you have regarding your own information. By accessing or using ct77, you acknowledge that you have read and understood this policy.

This policy applies to all users of ct77 across Bangladesh — whether you are accessing our site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in the country. We encourage you to read this document carefully. If you have any questions, our support team is available at [email protected].

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1. Information We Collect

When you register and use ct77, we collect certain categories of personal information necessary to provide our services, verify your identity, and comply with our obligations. The information we collect falls into the following categories:

• Registration details: full name, date of birth, email address, mobile number, and residential address.
• Identity verification documents: national ID card (NID), passport, or other government-issued identification as required by our KYC process.
• Financial information: payment method details (bKash, Nagad, Rocket, Upay mobile wallet numbers or Dutch-Bangla Bank / City Bank account references) needed to process deposits and withdrawals in BDT.
• Technical data: IP address, device type, browser type, operating system, and usage logs generated when you interact with our platform.
• Communication records: messages, support tickets, and correspondence you send to our customer service team.

2. How We Use Your Information

ct77 uses the personal information you provide strictly for legitimate purposes connected to delivering and improving our gaming and betting services. We do not sell your data to any third party. Specifically, your information is used to:

Account and Service Delivery

The primary purpose of collecting your data is to register and maintain your account, verify your identity, process transactions, and deliver the full range of ct77 services including cricket betting, live casino, slots, and crash games.

• To verify your age (players must be 21 years or older) and confirm your identity during the KYC process.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or supported bank channels in BDT accurately and securely.
• To personalise your platform experience with relevant game recommendations, promotional offers, and bonus notifications.
• To resolve disputes, investigate complaints, and respond to your support requests in a timely manner.

Platform Security and Fraud Prevention

We analyse technical and behavioural data to detect, prevent, and respond to fraud, money laundering, and other suspicious activity. This is fundamental to keeping ct77 safe and fair for all players.

• Monitoring login activity and device fingerprints to detect unauthorised account access.
• Reviewing transaction patterns to identify and block suspicious financial behaviour.
• Enforcing responsible gaming rules, including deposit limits and self-exclusion requests where applicable.

3. Cookies and Tracking Technologies

ct77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how our platform is used. When you visit ct77, the following types of cookies may be placed on your device:

• Essential cookies: required for core platform functions such as session management and secure login.
• Functional cookies: remember your language preference and display settings between visits.
• Analytical cookies: collect anonymised usage data to help us understand which features players find most useful.
• Marketing cookies: used to deliver relevant promotional content and bonus offers based on your interests and gameplay history on ct77.

4. Sharing Your Information

ct77 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. However, to operate our platform effectively, we may share necessary data with trusted categories of service providers under strict confidentiality obligations:

5. Data Retention

We retain your personal information only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required to meet our legal and compliance obligations. The following general retention guidelines apply:

• Active account data is retained for the full duration your account remains open on ct77.
• Following account closure, transaction records and identity documents may be retained for up to 5 years to satisfy anti-money-laundering and financial compliance requirements.
• Support correspondence and dispute records are retained for a minimum of 2 years from the date of resolution.
• Analytical and anonymised data may be retained for longer periods for statistical and improvement purposes, since it cannot be linked back to any individual user.

6. Your Data Rights

ct77 respects your rights over your personal data. As a registered player, you have the right to request access to the personal information we hold about you, correct any inaccurate or outdated details, and in certain circumstances, request deletion of your data. To exercise any of these rights, please contact our support team at [email protected] with your account details and a description of your request.

We will endeavour to respond to all valid data requests within 30 business days. In some cases, legal or regulatory requirements may prevent us from fully complying with a deletion request, but we will always explain the reason clearly and in writing.

7. Security Measures

Keeping your data secure is a core operational priority at ct77. We implement a range of technical and organisational measures designed to prevent unauthorised access, accidental loss, or unlawful processing of your personal information. These include:

• SSL/TLS encryption applied to all data in transit between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest on our secure infrastructure.
• Access controls ensuring that only authorised ct77 personnel can view sensitive player data, on a strict need-to-know basis.
• Regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems before they can be exploited.

8. Third-Party Links and Services

ct77's platform may reference payment partners such as bKash, Nagad, Rocket, and Upay, as well as game software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these providers are carefully selected and subject to their own robust privacy and security standards, ct77 is not responsible for the privacy practices of external third-party platforms.

We recommend reviewing the privacy policies of any third-party service you interact with directly, including your chosen mobile banking provider.

9. Children and Minors

ct77 is strictly intended for adults aged 21 years and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on ct77, please notify us immediately at [email protected].

10. Changes to This Privacy Policy

ct77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. When material changes are made, we will notify active users by:

• Posting the updated policy on this page with a revised 'Last Updated' date clearly visible at the top.
• Sending a notification to the registered email address or mobile number associated with your ct77 account where significant changes affect your rights.
• Displaying a prominent notice on the ct77 homepage and relevant pages for a minimum of 14 days following any material update.

Your continued use of ct77 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you should discontinue using ct77 and may contact us to close your account.

11. Contact and Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ct77 handles your personal data, please contact our support team. We are committed to responding promptly and transparently. You can reach us by email at [email protected]. Please include your registered username and a clear description of your enquiry so we can assist you as efficiently as possible.

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